Privacy Policy

1. Consent

By using our website and services, you hereby consent to our Privacy Policy and agree to its terms.

2. Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

• Account Information: When you register for or access an account, we may collect profile details, identifiers, and login credentials provided by third-party identity services.
• Workspace & Project Data: We collect and store any workspace files, data, estimates, inputs, and other user-generated content that you submit or transmit to the Service.
• Usage & Log Data: Like many websites, we collect information that your browser sends whenever you visit our website (e.g., Internet Protocol (IP) addresses, browser type, browser version, pages visited, time and date of visit).

3. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our web application.
• Improve, personalize, and expand our web application's features and user experience.
• Understand and analyze how you use our web application to develop new products and services.
• Facilitate collaboration and platform calculations in connection with the Service.
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service.
• Find and prevent fraud or security vulnerabilities.

4. Cookies and Web Beacons

washboard uses cookies to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

We also use secure browser sessions and CSRF tokens to keep your authentication secure.

5. Data Sharing and Third-Party Services

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted third-party service providers to assist us in operating our application, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

6. Data Security

Data security is maintained using industry-standard protocols. However, no method of transmission over the Internet, or method of electronic storage, is entirely secure. While commercially acceptable means are employed to protect Personal Data, absolute security is not guaranteed.

7. Your GDPR & CCPA Data Protection Rights

Subject to applicable jurisdictions, users are entitled to specific data protection rights, including:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict or object to processing: You have the right to request that we restrict or object to the processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.